Terms & Conditions

Basic information

The owner of the VOLTTRE.ONLINE store is PRZEMYSLAW PASIEKO, registered in CEIDG.GOV.PL under the identification number 6282184214 with the address: ul. Grunwaldzka 63B, 32-540 Trzebinia, Poland.

Services

The online store offers for sale the service of creating one user account or multiple G Suite Business Legacy user accounts in the client’s PRIMARY domain, with the right to lifetime access without a subscription, without the right to access the Google admin panel.

By placing an order, the customer certifies that the domain is owned by the customer and undertakes to pay it continuously with his own Internet domain operator, and in the event of failure to pay the operator for the Internet domain, he / she acknowledges the loss of access to user accounts in the given domain without the right to money back.

Availability

  1. Service availability is limited.
  2. As part of the service, the user always receives 30 GB of storage space for data shared between G Suite applications within the customer’s and user’s domain.
  3. The number of accounts available as part of the service is always indicated on the product page.
  4. If an order is placed, the quantity in the order is automatically blocked for a period of 1 hour and, if the payment is not made, it is returned to stock.
  5. The service is available to private clients, school organizations, non-profit organizations and companies.
  6. The store issues an invoice for the service.
  7. Available applications as part of the service: Gmail with Your PRIMARY domain, Drive, Docs, Sheets, Slides, Calendar, Chat, Meet, Currents, Sites, Contacts, Groups, Youtube, Maps, News, Google Ads, Photos, Translate, Vaults, Hangouts, Forms, Keep , Jamboard, Cloud Search, Earth, Collections, Podcast, Cloud Print, API, Scripts.
  8. Addons available: encryption S/MIME in Your domain and Gmail.

Orders

  1. Orders should be placed directly at the website https://volttre.online.
  2. Orders placed otherwise will not be processed.
  3. When placing an order, the customer must provide valid domain data and the names of the accounts they are creating.
  4. If you provide incorrect data, it is not possible to correct them and you must order additional accounts for incorrectly provided information.
  5. If the payment is not made for 3 days, the order will be automatically canceled.
  6. When placing an order, the customer must provide all his data correctly, including mandatory data: name, surname, home or company address, contact telephone number and a private e-mail address that is not in the ordered domain for G Suite accounts.
  7. Failure to provide any data or provide false data will result in blocking the service or refusing to process the order without the right to a refund.

Payment

  1. Credit Card by Stripe Pay
  2. EPS by Stripe Pay
  3. GiroPay by Stripe Pay
  4. iDEAL by Stripe Pay
  5. ApplePay by Stripe Pay
  6. Bancontact by Stripe Pay
  7. SEPA Bank Transfer by Stripe Pay
  8. Przelewy24 by Stripe Pay
  9. Bitcoin by Blockonomics

Delivery

  1. Activation of services is carried out manually.
  2. Service activation time is up to 2 hours on working days (Monday to Friday: 8:00 AM – 8:00 PM / GMT +1).
  3. In exceptional circumstances, the order fulfillment may be extended up to 24 hours.
  4. After activating the service, we will send a message with information about the activation of the service and with access data for managing the service.
  5. In case of problems creating an account for your domain, we will send an email to you.

Warranty

  1. VOLTTRE.ONLINE guarantees the availability of the service in accordance with the Google SLA of 99.9999% per month.
  2. VOLTTRE.ONLINE shall not be liable in the event of unavailability of the service, application, application removal, application shutdown, application failure on Google servers.
  3. VOLTTRE.ONLINE guarantees access to G Suite applications currently available in Google G Suite Legacy, then Google G Suite, currently Google Workplace.
  4. The administrator undertakes to maintain the confidentiality of the client, data and information sent by the client.
  5. The domain provided by the client, which is owned by the client, cannot be used by another client, cannot be used by the administrator for any other purpose except for activating the service for the client.

Restrictions

  1. It is forbidden to send spam e-mail.
  2. It is forbidden to host illegal files in the Google Drive Cloud, files that infringe copyright, illegal copies of software, movies, music and programs.
  3. It is forbidden to share scripts detrimental to VOLTTRE.ONLINE and Google.
  4. It is forbidden to use Google API in violation of Google’s regulations and rules.

Penalties

Failure to comply with the VOLTTRE.ONLINE regulations and the regulations of Google services, breaking the rules in the regulations, breaking security, acting to the detriment of VOLTTRE, acting to the detriment of Google, is punishable by the penalty of blocking the irretrievable user account or domain without the right to a refund.

Product complaint

  1. All complaints should be submitted immediately after logging into the service management panel at https://admin.volttre.online.
  2. Applications to the support department are considered within a maximum of 8 hours.
  3. VOLTTRE.ONLINE makes every effort to settle the dispute amicably and to repair it.
  4. VOLTTRE.ONLINE sends a response to the ticket directly to the customer’s private e-mail address.

Integral attachments

  1. Integral privacy policy.
  2. Integral Google G Suite Standard terms and conditions.

Other information

  1. All other disputes are settled by VOLTTRE.ONLINE via the address store@volttre.online with emphasis on the amicable settlement of the dispute.
  2. If it is impossible to settle the dispute amicably, the competent court to resolve the dispute is the court closest to the registered office of the owner of the online store.